With a valid Booking-ID you can for example book specific offers or accommodation including a discount. These Booking-IDs are available through marketing campaigns and sales promotions etc. and the Booking-ID is only redeemable over the website AMBER-HOTELS.de

Normally you can do that during the online-booking! But it's also possible to get a hotel cancellation insurance,
via the following links, after your hotel booking:

• Hotel am Schloss Ahrensburg
• AMBER RESIDENZ Bavaria, Bad Reichenhall
• ECONTEL HOTEL Berlin Charlottenburg
• AMBER HOTEL Chemnitz Park
• AMBER HOTEL Hilden/Düsseldorf
• AMBER HOTEL Leonberg/Stuttgart
• ECONTEL HOTEL München, Munich
• Hotel Döllnsee-Schorfheide, Templin

• In most hotels, pets are permitted in the rooms. The rules in the restaurants vary from hotel to hotel.
• The fees for the accommodation of pets per night (without catering eg. pet food) differ for each hotel:
  · Bad Reichenhall from € 10,00
  · Berlin from € 10,00
  · Chemnitz from € 5,50
  · Hilden from € 6,00
  · Leonberg from € 5,50
  · Munich from € 5,50

Please clarify the details with your hotel before arrival! For example which kind of pet it is and what to take care of.

• Do you know "Happy Hour"? Wikipedia tells us this: "Happy Hour is a marketing term for a period of time in which a restaurant or bar offers discounts on beer, wine, and cocktails." At AMBER HOTELS it is the "Happy Days" - on specific dates, especially on weekends, you get low priced room rates for your accommodation in our hotels.
  Special Offers »

• TrustYou is a kind of search engine for hotel reviews. TrustYou collects and merges ratings and grades from different websites, for example HRS.de, hotel.de, Booking.com, HolidayCheck, TripAdvisor, Qype, Hotelcheck.de, trivago, Falk, tripwolf, TravBuddy, Hotels.com, Expedia.de, etc. This means that the displayed ratings have a very different relevance and are a lot more exact than the grades from just one single review website.

• Every single hotel offers a variety of room categories. The three or four-star classification of each hotel is reflected in the room amenities provided. Unless otherwise stated, the prices given apply to a standard-category room. All of our rooms contain a telephone, satellite television hairdryer and shower/toilet or bathtub/toilet.

• Your room will be ready for you at 3:00pm on your day of arrival and must be cleared by 11:00am on your day of departure.

• Children up to 6 years old can stay in our hotels for free. Children up to the age of 12 can stay in their parents’ room for free and receive a reduction on the costs of breakfast and other food. In Bad Reichenhall, children up to 12 years old will receive a discount of 75% on accommodation and breakfast.

• Normally you do not have to pay for your online booking via AMBER-HOTELS.de immediately during the booking process. There are, however, certain periods for each hotel (for example trade fairs and event), when online bookings need to be paid for directly. In such cases, the following credit cards are accepted for payment: MasterCard, VISA and American Express. Some hotels also accept JCB and Diners cards.

• All security-relevant data are SSL encrypted during our online-booking process. This is carried out using a server-side (in the Apache web server) installed certificate from the company Equifax. Due to the fact that our online booking is integrated with a so-called "i-frame" solution, you cannot see any "https://" URL in your browser’s address bar, nor will you see a padlock or similar symbol representing the appropriate data protection. This process is, however, completely secure and protects your data at all times.

Despite what some people think, hotel star ratings do not show that a hotel is more expensive or provides a more extravagant service! Hotel star ratings are actually predominantly used to provide information about the general hotel amenities and the range of services on offer at a hotel.

All AMBER HOTELS are three-star or four-star hotels, with the three-star hotels also having the additional rating of being "SUPERIOR" (the rating "Superior" is awarded to hotels at which the range of services offered exceeds requirements):

• 3 stars (***) - COMFORT
  Accommodation for high demands
  · single room 14m², double room 18m²
  · 10% non-smoking rooms
  · a separate reception that is staffed for 14 hours a day and
    is available 24 hours a day
  · bilingual staff, lounge suite at the reception, luggage service
  · beverages available in rooms
  · telephone and Internet access in the rooms
  · heating in the bathroom, hairdryer, cleaning tissues
  · large mirror, luggage rack, safe
  · sewing kit, shoe cleaning kit, washing and ironing service
  · extra pillow and blanket available on request
  · systematic complaint management system

• 4 stars (****) - FIRST CLASS
  Accommodation for superior demands
  · single room 16m², double room 22m²
  · a separate reception that is staffed for 18 hours a day and
    is available 24 hours a day
  · lobby with seating and a beverage service, hotel bar
  · breakfast buffet with room service
  · minibar or 24-hour beverage availability from room service
  · armchair / couch with side table
  · bathrobe and slippers available on request
  · cosmetic products (e.g. shower cap, nail file, cotton buds),
    cosmetic mirror, large storage areas in the bathroom
  · internet PC / Internet terminal
  · à la carte restaurant

Please note: Compared to other countries, the German criteria for hotel star ratings are relatively high.