Hotel reviews

Hotel Reviews – Unfiltered Bed Stories

At AMBER HOTELS, we know that our guests rely on the feedback and experiences of other visitors. To help you stay informed, we have compiled the most important review platforms for you to get a first impression of our hotels. Enjoy reading!

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Customer Alliance Certificate

Customer Alliance is an independent review service for businesses that helps gather authentic customer feedback. This is reflected in the Review Certificate, fostering trust between businesses and you, the customer.

How does the review process work?

Our questionnaire is sent to all customers, ensuring that every review you see here comes from a real customer, without any possibility of manipulation. Only customers who have actually interacted with the business can leave reviews.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index gives you an average score based on all customer reviews. It shows you how satisfied customers are with a business, with 100% being the highest possible score.

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